AIB (NI) Travel Insurance

Arranged, administered and underwitten by Chubb logo small
Chubb European Group SE.

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AIB (NI) Travel Insurance

Contact Us

Here are some of the ways you can contact us below, should you need to:

Emergency

If you are abroad and find yourself in need of emergency help:
contact Chubb Assistance on +44 (0) 20 3305 9094

Claims

If you need to make a claim - see our useful guidance and print a claim form.
If you have any queries how to claim please give us a call on 0800 519 9942 or if calling from abroad
+44 (0) 203 305 9094 from (09:00 to 17:00 weekdays)

Customer Service

By E-mail

Click Here (aibni.travelinsurance@chubb.com)
We do not recommend you send financial or personal sensitive details via email as it may not be secure whilst in the public domain.

By Phone

(from 09:00 to 17.00 on weekdays)
0800 519 9942
or if calling from outside the United Kingdom
+44 (0) 203 305 9094

By Writing

The Customer Services Manager,
AIB (NI) Travel Insurance,
Sedgwick,
PO BOX 1086,
Belfast
BT1 9ES

Feedback

If you feel we have done something well or that we could do better, we welcome your feedback If you want to make a formal complaint, we operate a comprehensive Complaints Procedure. Or you can always call our Customer Service team who will be happy to help you direct your enquiry.

The AIB logo and AIB (NI) are trade marks used under licence by AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. AIB (NI) Travel Insurance is arranged, administered and underwritten by Chubb European Group SE. AIB Travel Insurance is arranged, administered and underwritten by Chubb European Group SE.

Chubb European Group SE (CEG) is a Societas Europaea, a public company registered in accordance with the corporate law of the European Union. Members’ liability is limited. CEG is headquartered in France and governed by the provisions of the French insurance code. Risks falling within the European Economic Area are underwritten by CEG, which is authorised and regulated by the French Prudential Supervision and Resolution Authority. Registered company number: 450 327 374 RCS Nanterre. Registered office: La Tour Carpe Diem, 31 Place des Corolles, Esplanade Nord, 92400 Courbevoie, France. Fully paid share capital of €896,176,662.

CEG's UK branch is registered in England & Wales under UK Establishment number: BR023093. UK Establishment address: 100 Leadenhall Street, London EC3A 3BP. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. Details about our authorisation can be found on the Financial Conduct Authority's website (FS Register number 820988).

Chubb European Group SE is a subsidiary of a US parent and Chubb Limited (a NYSE listed company) and part of the Chubb Group of companies. Consequently Chubb European Group SE is subject to certain US laws and regulations in addition to EU, UN and national sanctions restrictions which may prohibit it from providing cover or paying claims to certain individuals or entities, and from insuring certain types of activities in or connected with certain countries and territories such as, but not limited to, Iran, Syria, North Korea, North Sudan, Cuba and Crimea.

Need help? Call 0800 519 9942

Lines open Monday to Friday

9:00am - 5:00pm